Duration: 01.01.2023 - 31.12.2025

Total funding volume: € 2,525,416

Funding volume of the university: € 986,961.60

Funded by: Federal Ministry of Education and Research (BMBF)

The aim is to develop new methods and tools with which industrial goods companies can recognise and evaluate workarounds at an early stage and use them as part of structured change processes to achieve sustainable change. If workarounds are registered at an early stage, they can be communicated within the company and used to further develop existing information systems, business processes and organisational structures. The company's ability to change is improved by recognising changes in the market environment in a decentralised manner and transferring them into successful new structures in an orderly manner.

In particular, data-based methods for identifying and evaluating workarounds using digital process data, methods for strategic contextualisation and evaluation of agile process innovations as well as methods for change and cultural management of the process organisation are being developed. Three industrial companies use these methods as part of a precisely tailored overall process to identify, analyse and evaluate workarounds in a structured manner and use them for agile process innovations. Specifically, the project focuses on and prototypically improves the adaptability of smart services in Industry 4.0, gas cylinder logistics and knowledge-intensive customer order processes in security technology.

A structured approach to workarounds can improve the adaptability of value creation in many companies. Thanks to their modular structure, the methods and tools developed can be used in all industries and supplement established process management methods with agile process improvements. This enables companies to act more dynamically on the market and fulfil specific customer needs more precisely than the competition. This secures employment and empowers professionals to help shape their own working environment.